Shipping & Transit Times
Free shipping over $100
Shipping Policy
Last Updated: Feb 3rd, 2026
At Convergent Radio, we are committed to transparent and reliable shipping practices across Canada. This Shipping Policy explains where we ship, how long delivery takes, and how shipping costs are calculated.
Shipping Locations
We ship within Canada only. All products are stocked and dispatched from our location at:
10008 103 Ave, Grande Prairie, AB T8V 1B8, Canada
Order Processing and Handling Time
Orders placed before 2:00 PM (Mountain Time) are processed the same business day. Orders placed after the cut-off time are processed the next business day. Handling time is typically 0–2 business days. Orders are processed Monday to Saturday, excluding public holidays.
Estimated Delivery Times
After an order is processed and dispatched, delivery times vary depending on the destination within Canada. Estimated total delivery time is 1–12 business days based on customer location.
Delivery times shown on Google Shopping reflect the same handling and transit times stated in this Shipping Policy.
Shipping Costs
Shipping costs are determined by destination province or territory and are charged at fixed, destination-based rates as listed below.
Free shipping is available on orders over CAD $100. Orders under CAD $100 are charged a destination-based flat rate.
Destination-Based Shipping Rates
Alberta: CAD $17.00
Saskatchewan: CAD $20.00
British Columbia: CAD $20.00
Ontario: CAD $25.00
Quebec: CAD $25.00
Manitoba: CAD $25.00
New Brunswick: CAD $30.00
Nova Scotia: CAD $30.00
Prince Edward Island: CAD $30.00
Newfoundland and Labrador: CAD $30.00
Yukon: CAD $35.00
Northwest Territories (NWT): CAD $35.00
Nunavut: CAD $35.00
Shipping Carriers
We ship using reputable carriers selected based on destination, package size, and service availability. Carrier selection may vary by region.
Delivery Delays
Delivery times are estimates and may be affected by factors outside our control, including weather conditions, carrier delays, or public holidays.
Returns and Shipping Costs
Customers are responsible for return shipping costs unless otherwise stated in our Return Policy. Original shipping charges are non-refundable.
Contact Information
If you have questions about shipping or delivery, please contact us:
Business Name: Convergent Radio
Address: 10008 103 Ave, Grande Prairie, AB T8V 1B8, Canada
Email: info@convergentradio.com
Phone: +1 (780) 833-1100
Common Shipping Questions
Business Information
Business Name: Convergent Radio
Address: 10008 103 Ave, Grande Prairie, AB T8V 1B8, Canada
Email: info@convergentradio.com
Phone: +1 (780) 8330-1100
We stock and ship from our location in 10008 103 Ave, Grande Prairie, AB T8V 1B8, Canada
If the items that you ordered are in stock, don't require setup, and are ordered before 1PM MT, they will be shipped out the same day. If the product is not in stock or required set up we will contact you via email.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 1-3 business days of receiving the returned item.
We ship with many different carriers depending on your location and other factors.
We ship with many different carriers depending on your location and other factors.
| Province | Ground Shipping | Estimated Transit Times (Business Days) |
| British Columbia | $20.00 | 2-4 |
| Alberta | $17.00 | 1-4 |
| Saskatchewan | $20.00 | 3-6 |
| Manitoba | $25.00 | 3-6 |
| Ontario | $25.00 | 4-6 |
| Quebec | $25.00 | 4-8 |
| New Brunswick | $30.00 | 4-10 |
| Nova Scotia | $30.00 | 5-10 |
| PEI | $30.00 | 5-10 |
| Newfoundland and Labrador | $30.00 | 6-12 |
| Yukon | $35.00 | 4-10 |
| NWT | $35.00 | 4-10 |
| Nunavut | $35.00 | 4-10 |